The Roles section allows you to define which iPhones your team members can access but they're not mandatory as you can share Custom iPhones access within the Team Dashboard Section
Roles are designed to help you scale cleanly, especially when working with multiple VAs, teams, or departments. Instead of managing permissions user by user, you assign a role once and apply it across your agency.
What Is a Role?
A Role is a pre-defined iPhones set that controls which iPhones your team members can access.
Once created, a role can be assigned to one or multiple users.
What You Can Do From the Roles Page
From the Roles management page, you can:
Create new roles
Edit existing roles
Delete roles
Assign roles to users
Assign iPhones to roles
Any change made to a role applies instantly to all users assigned to it.
Creating a New Role
To create a role:
Go to Roles in your ALI dashboard
Click Create role
Enter a role name (e.g. “IG VA”, “Threads Team”, “Manager”)
Configure permissions
Assign iPhones to the role
Save
The role is now available to be assigned to users.
Assigning a Role to Users
Once a role is created, you can assign it to users by:
Opening the role
Selecting the users who should have it
Saving
Users immediately inherit the permissions and iPhone access defined by that role.
Assigning iPhones to a Role
Roles can be linked directly to iPhones.
When you assign iPhones to a role:
Every user with that role gains access to those iPhones
Access to the iPhones is removed automatically if the role is removed
This is the recommended way to manage iPhone access at scale.
Deleting a Role
To delete a role:
Open the role
Click Remove
Confirm
Users assigned to that role will lose the permissions and iPhone access associated with it.
Best Practices for Using Roles
Use roles instead of custom access whenever possible
Create roles based on tasks, not people
Assign iPhones at the role level for consistency
Keep roles simple and clearly named
Roles are the foundation for clean access control, security and scalability inside your ALI Agency.