Sometimes in ALI you can find your device but it looks different, it's greyed out and the "Launch" button does not work.
If all your devices that are placed on the same Pod are grayed out and the session can't be started, that means there is an issue with the whole Pod.
If you encounter this issue contact support via our Telegram support or Website Support Chat.
The estimated time for the issue to be fixed is 5-20 minutes.