If the iPhone suddenly feels slow or laggy, run through these quick checks before contacting support.
Check your internet speed
You should have at least 100 Mbps for a smooth experience with ALI.
Use the recommended browser
For best performance, we recommend using Google Chrome when accessing ALI.
Adjust stream settings
Inside ALI:
Set Quality to 20
Set FPS to 15
This configuration offers the best balance between performance and stability.
If the phone is still laggy after these steps, just message support and we’ll take care of it.
Also we've noticed that users iPhones who use the Edits app will get slower if the app isn't closed. If you intend of using it, make sure that after finishing working on it, you close it from App Switcher which you can find in Assistive Touch.
